Andrea Stern

Phone:

61 2 9036 9108

Email:

andrea@it.usyd.edu.au

Role:

Ph.D Candidate

Research Areas:

Electronically Mediated Commerce

Knowledge Sharing and Content Management Systems

Projects:

For more details, click on the project's title.

Project	Researchers	Research Area
Web Services and IT Services	Andrea Stern	Electronically Mediated Commerce

Publications:

For more details, click on the publication's title.

Publication	Publication Date	Type	Authors
Under-representation in SLAs for Global IT-Centric Services	2010, January	Conference Paper	A. Stern J. Davis
Extending Web Services to IT Services	2004, April	Conference Paper	A. Stern J. Davis
A Taxonomy of Information Technology Services: Web Services as IT Services	2003, December	Conference Paper	A. Stern J. Davis
Web Services and IT Services	2003, December	Conference Paper	A. Stern J. Davis
Assessing Knowledge Management Services through Discourse Analysis	2003, May	Conference Paper	M. Zappavigna J. Patrick J. Davis, and A. Stern
A Service View of Information Technology: Taxonomy of IT Services	2003, January	Conference Paper	A. Stern J. Davis
Knowledge Management as Social Semiotic: Discourse Analysis as a Measure of Quality	2002, December	Book Chapter	M. Zappavigna-Lee J. Patrick A. Stern
Reinvesting the IT dollar: From Fire Fighting to Quality Strategic Services.	2001, January	Book Chapter	A. Stern

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