First International Conference on Exploring Services Science IESS 1.0

17/02/2010 - 00:00
19/02/2010 - 00:00
Conference Description: 
CALL FOR PAPERS** OVERVIEW**Services Science is not a cosmetic change of existing things. Introduced by IBM in 2002, it has now emerged and matured in a true trans-disciplinary atmosphere. Encompassing disciplines not only in management and engineering, it also draws from disciplines such as social and cognitive sciences, law, ethics, economics etc. to address the theoretical and practical aspects of the challenging services industry and its economy.----- Services Science leverages methods, results and knowledge stemming from these disciplines towards the development of its own concepts, methods, techniques and approaches thus creating the basis for true trans-disciplinary gatherings and the production of trans-disciplinary results. Services Science is building a concrete framework for trans-disciplinary purposes.------ Thus "service" must be considered in this conference with its multiple facets: economic, organizational, social, collective, ontological, regulatory, secure, etc. and also, of course, implemented by means of informatics. Sometimes it is referred to as information services to distinguish its restricted meanings in various disciplines like Economy or Informatics.------ The goal of this first conference is to build upon this growing community to further study and understand this emerging discipline. Academics, researchers and practitioners of all disciplines are expected to contribute their results and approaches to Services Science in a trans-disciplinary setting. In order to achieve the best possible mix of disciplines and their representation, the conference is structured around Service research topics, which are trans-disciplinary and around Service contexts, which are more disciplinary oriented.------ The contributions should address one or several topics, be grounded in one or several contexts and be open to trans-disciplinary approaches.------ **RESEARCH TOPICS** Research topics follow the Services lifecycle and include (not limited to) the following subtopics. Contributions addressing more than one topic are encouraged. ----- 1. Service innovation: Value models, Innovation/Creation process, Business trends, Technological trends, People trends, Service innovation and strategy. // 2. Service exploration: Consumer service needs modeling, Supplier service modeling, Business services requirements modeling, Service information & process modeling, Service exploration process. // 3. Service design : Service design methodologies and patterns, Service and re-design of organization of activities, Service co-design environments, tools, Requirements oriented towards services, Design of complex services, Service compliance with laws and regulations, Service security and safety. // 4. Service engineering: Ontologies and interoperability, Web-services, Service-oriented architectures, Ubiquitous & mobile computing, Service orchestration, choreography, composition, COTS, Enterprise architectures, Service security and safety engineering. // 5. Service sustainability: - IT service management: IT governance, Compliance with laws and regulations; - IS service management: Project management for IS services, Service evolution, QoS management (e.g. performance, trust, security, utility, usability), Business intelligence; - Service management: Service operations & marketing, Services and strategy, Future trends in services.
Geneva, Switzerland